Privacy policy
At BISCUIR, we place great importance on protecting your personal data. This Privacy Policy explains how we collect, use and protect the information you provide when visiting our website, using our services or contacting us at support@biscuir.com. We encourage you to read this policy carefully to understand how your data is handled.
1. Collection of Personal Information
When using our website or communicating with us by email, we may collect various categories of personal information, including but not limited to:
- Identification information: your name, address, phone number, email address and any information necessary to provide our services.
- Payment information: payment details provided when purchasing products from our website. Sensitive payment information such as credit card numbers is not stored on our servers and is securely processed by third-party payment providers.
- Browsing information: information related to how you interact with our website, including IP address, visited pages, viewed products and browsing activity.
2. Use of Your Personal Data
We use your personal information for the following purposes:
- To provide and manage our services, including order processing, shipping, tracking and customer account management.
- To respond to your questions and provide customer support through support@biscuir.com.
- To inform you about updates, special offers, promotions and events related to BISCUIR if you have given your consent.
- To improve our website, products and services by analyzing browsing information and customer feedback.
3. Sharing of Personal Information
BISCUIR does not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- Service providers: we may share your information with trusted third-party providers assisting with payment processing, shipping, website hosting and analytics.
- Legal compliance: we may disclose personal information when required by law or in response to legal or governmental requests.
We use secure payment providers such as Shopify Payments and other trusted third-party payment services to process transactions.
4. Security of Your Personal Data
We implement technical, administrative and physical security measures to protect your personal data against unauthorized access, misuse, loss or disclosure. Payment information is processed securely according to industry standards.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate personal information.
- Request deletion of your personal data, subject to legal obligations.
- Restrict the processing of your personal data in certain situations.
- Object to the use of your personal data for direct marketing purposes.
- Withdraw your consent where processing is based on consent.
6. Contact Us
If you have any questions regarding this Privacy Policy, wish to exercise your rights or have concerns regarding your personal data, please contact us at:
Email: support@biscuir.com
7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our data practices. We encourage you to review this page regularly to stay informed of any updates.
Thank you for trusting BISCUIR. We are committed to protecting your personal data and providing the best possible shopping experience.
8. Cookies
Our website uses cookies to improve your browsing experience, analyze traffic and provide personalized offers.
Cookies may be used to:
- remember your preferences
- analyze browsing behavior
- provide personalized advertising
We may use third-party tools such as Google or Meta (Facebook) to analyze website usage and improve our services.
You may disable cookies at any time through your browser settings.
9. Company Information
Company Name: NEVERTIT LTD
Brand: BISCUIR
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Registration Number: 16806330
Email: support@biscuir.com
BISCUIR is a brand operated by NEVERTIT LTD.